TIMES HAVE
CHANGED.
VIRTUAL HEALTHCARE IN A CIVIL SOCIETY:
(RE) BUILDING A CULTURE
OF COMMUNICATION
IN THE NEW NORMAL
20 FEBRUARY 2021 | 8 :30 AM – 12:30 PM
https://incedo.rievent.com/a/DHAMQQ
A generation ago the predominant mode
of physician-patient interaction was through
benevolent paternalism, a “doctor knows best”
affirmation that was recommended by the
physician and passively endorsed by the patient.
Times have changed. As the era of shared
decision-making has evolved so has the need
for meaningful and relevant communication
between providers and patients. This program
will explore the ways in which communication
between providers and their patients has
changed, and the ethical implications this
change has had in a variety of areas.
KEYNOTE SPEAKER
Sue Bailey, MD
MODERATOR
The Honorable Pete Geren, JD
OBJECTIVES
„ Identify barriers to provider-patient communication
„ Facilitate patient understanding and engagement
„ Describe how to negotiate a scenario in which there
is an unexpected outcome and apology is warranted
„ Compare approaches to shared decision-making
„ Discuss strategies for de-escalating a high-stress situation
„ Summarize how the rapid rise in telehealth, in the wake of
COVID-19, has impacted provider-patient communication
and shared decision-making
CE CREDITS AVAILABLE
„ 3.5 hours of AOA Category 2A CME Credit
„ 3.5 hours AMA PRA Category 1 Credits™ (includes ethics/
professional responsibility credit for physicians)
„ 3.5 clock hours for social workers, licensed professional
counselors and public health professionals
„ 3.5 contact hours for nurses
$5 REGISTRATION
$20 REGISTRATION + CE CREDIT